[requester]

Record

We trust that the information provided is satisfactory. Should you require any further assistance or have additional inquiries, please do not hesitate to contact us Thank you kindly, [requester] From: Sent: [requester] To: Immigration Representatives / Représentants immigration (IRC) <[requester email]> Subject: [requester] CAUTION: This email originated from outside the Government of [requester] not click on links or open attachments unless you recognize the sender and know the content is safe. ATTENTION: Ce courriel provient de I'extérieur du gouvernement du [requester] cliquez pas sures liens et n'ouvrez pas les pieces jointes sauf si vous reconnaissez I'expéditeur et sachez que le contenu est sir. Dear [requester], | am writing to seek clarification on the correct procedure for applying for an Authorization to Return to Canada (ARC) on behalf of any client who applied for an Electronic Travel Authorization (eTA) but received a refusal due to past immigration issues. Background Ifa client previously traveled to Canada but was issued a Deportation Order in 2015, for example, and due to a refusal fora claim of asylum. They complied with the removal order and have since been residing in the UK and became a citizen there. Upon submitting an eTA application, they received a refusal citing their past removal as a reason. The decision did not provide clear instructions on how to proceed with an ARC application in this situation. Therefore, | would like to request guidance on the following Questions Regarding the ARC Process 1. 1. Whatis the correct procedure for requesting an ARC following an eTA refusal? © * Should the client submit a new ARC request separately, or will IRCC provide specific instructions after an eTA refusal? © *Is there a particular form or online portal designated for ARC submissions in such cases? 2. 2, Where should the ARC application be submitted? © * Should it be sent to a specific visa office, or does it depend on the client’s country of residence? 3, 3, What is the current estimated processing time for an ARC application? © * Understanding the processing time would help manage expectations and plan accordingly. 00274

Additional Information If there are any specific documents or forms that should be included when submitting an ARC application afteran eTA refusal, please advise so we can ensure the request is complete and meets IRCC requirements. | appreciate your time and guidance on this matter. Please let me know if further details are required to assist in providing accurate information Thank you for your assistance. [NAME REDACTED] ovo27s