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[redacted address] ‘New [requester], BIH SV8_ We trust that this information will assist you. “Thank you kindly, The Immigration Representatives Mailbox From: Sent: [requester] To: Immigration Representatives / Représentants immigration (IRCC) <[requester email]> Subject: [requester] Dear [requester]/[requester] hope this email finds you well We forward to you the email below, which we received from the IRC call centre, with respect to eligibility to apply for PR under the Live-in Caregiver program (LCP). We are seeking your clarification and guidance on that matter, as we have received conflicting information from the IRC call centre agents. Two agents (during a call on 31/01/2025 and 03/02/2025 confirmed that despite the program is closed, applicants ‘may still apply for PR if they meet the criteria listed below. They also confirmed, after checking with someone, that applicants in maintained status as LCP workers, can apply, as listed on the link provided below : https:/www. canada.ca/en/immigration-relugees- citizenship/services'work-canada/penmil/caregiver- program/become-permanent- resident.html The Live-in Caregiver Program (LCP) is closed to new applicants. You can only apply for permanent residence through the LCP if you have at least 2 years of work experience in the program and:

© you've already working in Canada with an LCP work permit, or

© you were approved for your first LCP work permit based on a Labour Market Impact Assessment submitted to

Employment and Social Development Canada on or before November 30, 2014 AA third agent, during a call on 20/02/2025 confirmed that no one can apply anymore, because the program is closed, however, she sent the email below. This last reply does not match what is being posted on the links provided below: https?/Avww.canada.ca/en/immigration-refugees-citizenship/services/work-canada/permit/caregiver-progranvybecome-permanent- resident html ‘Ako. upon calling the IRC call centre, the voice message preceding the option of LCP information, confirms that applicants may apply ifthey meet the above noted requirements. fone

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program and + are already working in Canada with an LCP work permit, or + were approved for your first LCP work permit based on a Labour Market Impact Assessment submitted to Employment and Social Development Canada on or before November 30, 2014 We note from the guide IMM5290, in “Step 4 ~ Mail the application” that the application is a paper application that should be mailed to an address, which is missing fiom the guide — see the following screen shot:

Step 4. Mail the application

Where tomail the application

Send the document checklist, However, the document checklist IMMS282 — copy attached, states that the paper application should be mailed to the CPC office in [requester], which we understand does not accept paper applications any more. In addition, the address in the checklist, is missing the street number and name (which we believe to be [redacted address]??). To this, we kindly seek your clarification to how can applicant, who meets the above criteria, submit the application. We checked the PR Portal options, and it does not include the LCP program, but only the expired pilots for Home Child care provider and Home Personal support provider, which expired in June 2024.) The conflicting information form the IRC call centre agents, and what is posted on the IRC links noted below, are confusing, so your feedback and guidance are greatly appreciated. Regards

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