[requester]

Record

Archived: June 3, 2025 10:33:58 AM From: Immigration Representatives / Représentants immigration (RCC) Sent: [requester] To: [requester] Immigration Representatives / Représentanis immigration IRCC) Subject: [requester] Importance: Normal Sensitivity: None Good day, Thank you for contacting the Immigration Representatives [requester] note that this mailbox is intended for general guidance and does not provide responses to case-specific inquiries but have provided the following information as guidance. Ifyou have case specific questions about a file, you are encouraged to submit the IRCC Web form. Please see our response to your question. The issue has been solved and the account is now active. Thank you kindly, [requester] From: [requester] Sent: [requester] To: Immigration Representatives / Représentants immigration (IRCC) <[requester email]> Subject: [requester] CAUTION: This email originated from outside the Government of [requester] not click on links or open attachments unless you recognize the sender and know the content is safe. ATTENTION: Ce courriel provient de I'extérieur du gouvernement du [requester] cliquez pas sur les liens et n‘ouvrez pas les pices jointes sauf si vous reconnaissez I'expéditeur et sachez que le contenu est sir. Good day, Tam an immigration lawyer, and I have APR (Authorized Paid Rep Portal) account. When I sign into my APR account, it shows that the account is inactive. See attached [requester] result, | am unable to link my clients’ applications or create a new one. MyLSO # My username for APR account is How do | fix this issue?see attached screenshot. My cellphone Thave submitted webforms but they were not helpful with resolving this issue 000343

ee) ec sng cows | eimenacns If you have any questions or concerns, please do not hesitate to reach out to me. Yours sincerely, ooosee