[requester]

Record

Archived: June 2, 2025 10:19:12 AM From: Immigration Representatives / Représentants immigration (RCC) Sent: [requester] To: [requester] Ce: Immigration Representatives / Représentanis immigration IRCC) Subject: [requester] Importance: Normal Sensitivity: None Good day, We verified with our technical team that your account in APR portal is approved, active and unlocked. Please let us know if you are still experiencing issues by sending the following:

©. * Screen shot of steps taken before getting the error message.

© * Screen shot of error message Thank you kindly, [requester] De Envoyé: [requester] A: Immigration Representatives / Représentants immigration (IRCC) <[requester email]> Objet: [requester] Importance : Haute Good day, My name is | am a licensed Immigration consultant RCIC # and | am not able to log-in or use my APR. | have been emailing back and forward with IRCC and no one was able to help. | am an RCIC who does not have access to a portal for 3 years now. One of your representatives tried to solve this and we emailed back and forward for months and the problem was not found. | even sent a video of my login process from start to the point i receive the message below. PLEASE HELP ME. | am able to log-in, then a code is being sent to me, | use this code and | get a window that says the following: Your session has expired Error: Online Services System-generated error code: null (2025-02-06 04:08:12)