[requester]

Record

Archived: June 2, 2025 10:20:14 AM From: Immigration Representatives / Représentants immigration (RCC Sent: [requester] To: [requester] Immigration Representatives / Représentants immigration URCC Subject: [requester] Importance: Normal Sensitivity: None [requester] cannot convert a client account to a rep account. If you want to create an account with an email address that is associated to a client account, we will need to delete the client account, you would not be able to access any of the applications in the client account after it is deleted Thank you kindly, [requester] De: [requester] Envoyé: [requester] A: immigration Representatives / Représentants immigration (IRC) <[requester email]> Objet: [requester] Good day! I previously set up a personal account in PR Portal using this business email address . Now Iwould like to register a representative account, but | found that | cannot use the same email address, which | understand since each account should be unique My question is, whether it is possible to convert my existing personal account into a representative account while retaining the same email address and linking all submitted application(s). Alternatively, is the only option to close the existing account and then create a new representative account using the same email address? lappreciate your guidance on the best course of action. Warm Regards, noes

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