OCR best-effort from ATIP image [requester] 1122-1123 of part1.
Record
CL) FFD erccepcress Semone conse
Archived: June 2, 2025 12:32:08 PM
From: Immigration Representatives / Représentants immigration (RCC
Sent: [requester]
To:
[requester] Immigration Representatives / Représentants immigration (RCC
Subject: TR: Urgent help needed for IRCC Portal Representative account - REP-B-2025-0005 - Due 24-Apr-25
Importance: Normal
Sensitivity: None
[requester] ID in GCMS has been updated to include your Given Name(s).
Please log-in again.
Thank you kindly,
[requester]
From:
Sent: [requester]
To: Immigration Representatives / Représentants immigration (IRC) <[requester email]>
Subject: Urgent help needed for IRCC Portal Representative account
CAUTION: This email originated from outside the Government of [requester] not click on links or open attachments
unless you recognize the sender and know the contents safe.
ATTENTION: Ce courriel provient de I'extérieur du gouvernement du [requester] cliquez pas sur les liens et n'ouvrez pas
les pices jointes sauf si vous reconnaissez I'expéditeur et sachez que le contenu est sir.
Good day,
Jama lawyer in Ontario and my Representative IRCC ID i:
Ihave an Authorized Paid Representative Portal account which | have been using without issue. | tried to enroll in an My IRCC
portal representative account on and it was approved on the same date. However, my Given name or first
name is missing in my Account profile, | am attaching a screenshot for your reference. My Given name or first name is
Everything else in my Account profile is correct.
There is no option to update my Given name or first name in the Account profile page. There is no option for me to enrolll ina
new My IRC portal representative account since | have already enrolled. Right now my account is only showing my last
name, so | cannot complete the signing of the declaration to submit an application for my clients from my account.
Please kindly update my Given name or first name in my Account profile to show ~*~ which is in accordance with
my record under Representative IRCC ID Your urgent attention in this matter is greatly appreciated.
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Page 1134
is withheld pursuant to section
est retenue en vertu de l'article
19(1)
of the Access to Information Act
de la Loi sur I'acces a l'information