OCR best-effort from ATIP image [requester] 59-60 of part2.
Record
Archived: June 2, 2025 12:37:56 PM
From: Immigration Representatives / Représentants immigration (RCC)
Sent: [requester]
To:
[requester] Immigration Representatives / Représentants immigration (RCC)
Subject: [requester]
Due 11-Apr-25
Importance: Normal
Sensitivity: None
Good day,
Thank you for contacting the Immigration Representatives Mailbox
Please note that this mailbox is intended for general guidance and does not provide responses to case-specific inquiries but
have provided the following information as guidance.. If you have case specific questions about a file, you are encouraged to
submit the |RCC Web form
If a Confirmation of Permanent Residence (CoPR) document has been misplaced/lost, it is the clients’ responsibility to
replace it with a new document called a Verification of Status (VOS). This document will include the same information as the
[requester] client can follow the instructions on our website for how to make an application for a VOS document.
Application Form and Document Checklist: Verification of Status or Replacement of an Immigration Document Application
Form and Document Checklist (IIMM 5009) - Canada.ca
Thank you,
The Immigration Representatives Mailbox
From:
Sent: [requester]
To: Immigration Representatives / Représentants immigration (IRC) <[requester email]>
Subject: [requester]
CAUTION: This email originated from outside the Government of [requester] not click on links or open attachments
unless you recognize the sender and know the content is safe.
ATTENTION: Ce courriel provient de l'extérieur du gouvernement du [requester] cliquez pas sur les liens et n'ouvrez pas
les pieces jointes sauf si vous reconnaissez I'expéditeur et sachez que le contenu est sir.
Dear [requester]/Madam:
| hope this email finds you well
| am writing on behalf of my client, who is seeking to apply for a replacement of her
Confirmation of Permanent Residence (COPR) document, if possible. She misplaced her COPR document during her travel to
Canada, and is now residing inside Canada
My client landed in Canada in October 2024 as a permanent resident for the first time. Unfortunately, she lost her COPR
001246
document during her travels. Furthermore, upon her arrival at the Port of Entry (POE) - Toronto Pearson Airport, her passport
was also seized because she didn't have the COPR document at that time. However, she was allowed entry to Canada based
on the fact that her husband, principal applicant for the Permanent Residence application under the Provincial Nominee
Class, had received his confirmation of Permanent Residence inside Canada
My client has contacted Immigration, Refugees and Citizenship Canada (IRC) helpline many times and has not been able to.
get clear information on the process for obtainng a replacement of COPR. | understand that IRCC may not issue replacements
for COPR documents. If that is the case, | would appreciate your guidance on the available alternatives my client may pursue.
Your help and assistance in this regard is highly appreciated.
Thank you for your time and consideration.
[NAME REDACTED]