OCR best-effort from ATIP image [requester] 97-97 of part2.
Record
.19(1) FFD erccepcress Semone conse
Arehived: June 2, 2025 2:38:18 PM
From: Immigration Representatives / Représentants immigration (RCC
Sent: [requester]
To:
[requester] Immigration Representatives / Représentants immigration (RCC
Subject: [requester]
REP-A-2025-0741 -Due 14-Apr-25
Importance: Normal
Sensitivity: None
[requester] you send us a screenshot of the error message you are encountering.
Thank you kindly,
[requester]
From
Sent: [requester]
To: Immigration Representatives / Représentants immigration (IRCC) <[requester email]>
Subject: [requester]
CAUTION: This email originated from outside the Government of [requester] not click on links or open attachments
unless you recognize the sender and know the content is safe.
ATTENTION: Ce courriel provient de I'extérieur du gouvernement du [requester] cliquez pas sur les liens et n'ouvrez pas
les piéces jointes sauf si vous reconnaissez I'expéditeur et sachez que le contenu est sir.
Dear [requester] or Madam,
I really need urgent help. | can't login into my account in the Authorized Representative Portal for the last couple days
Is the problem on my end or IRC? | would try and recover my account, but I don't know what the PIN or password is to
do this. | have received several notices regarding clients files, but | cannot even login to check what they are about.
Please, please, please help me.
Thanking you in advance.
Sincerely,
[requester]