Record
Archived: June 2, 2025 2:39:07 PM
From: [requester]
Sent: [requester]
To:
Ce: [requester]
Subject: [requester]
Importance: Normal
Sensitivity: None
Good day,
‘Thank you for contacting the Immigration Representatives Mailbox
Please note that this mailbox is intended for general guidance and does not provide responses to case-specific inquiries but have provided the
following information as guidance... If you have ease specific questions about a file, you are encouraged to submit the [RCC Web fom.
lease see our response to your question:
Question received:
Thave a question regarding a visitor visa in [requester] visa holder's passport was damaged afer being accidentally washed. They have since obtained a new
passport, but the visitor visa is stil in the previous passport, which has been annulled,
Can they travel back to Canada using the visitor visa from the old passport, or do they need to apply for at new visitor visa for the new passport? The
applicant is currently in Canada on a visitor record and plans to suit a sponsorship application soon.
Approved response:
“Hello,
‘Thank you for your email correspondence to Immigration, Refugee and Citizenship Canada’s Immigration Representatives [requester] information is provided as general policy guidance and is not a directive for individual case fils. For case-specific enquiries, applicants can contact the
Department by submitting the
IRCC Web foum,
‘[requester] travel to Canada using a valid visa in an old passport, you need to bring both
your oki passport with the valid visa
+ You may need to explain why your off passport ft valid
* your new valid passport or travel document
Even though you can use a valid visa in an old passport, we recommend that you get a new visa in your valil passport to avoid issues/delays when boarding a
flight and at the border.
See Can Luse the visa in my of passport?
We trust that this information will assist you.”
‘Thank you kindly,
‘The Immigration Representatives Mailbox
De: [requester]
Envoyé: [requester]
AA: Immigration Representatives / Représentants immigration (IRCC) <[requester email]>
Objet: [requester]
Good Day,
——eee
1941) ihcoss co
Thave a question regarding a vitor visa in [requester] visa holder's passport was damaged after being accidentally washed. They have since obtained a new
passport, but the vistor visa is stil in the previous passport, which has been annulled.
Can they travel back to Canada using the visitor visa from the old passport, or do they need to apply for a new visitor visa for the new passport? The
applicant is currently in Canada on a visitor record and plans to submit a sponsorship application soon.
‘Thank you for your assistance.
Best regards,
[requester]