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[requester]

[requester]

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Provenance

A-number
A-2025-13310
Date
Source type
ImmReps
Institution
Immigration, Refugees and Citizenship Canada
Package
A-2025-13310 Part 2 (pages 129-130)
Checked

Official page: IRCC: Access to information and privacy

OCR best-effort from ATIP image [requester] 129-130 of part2.

Record

Archived: June 2, 2025 2:39:07 PM From: [requester] Sent: [requester] To: Ce: [requester] Subject: [requester] Importance: Normal Sensitivity: None Good day, ‘Thank you for contacting the Immigration Representatives Mailbox Please note that this mailbox is intended for general guidance and does not provide responses to case-specific inquiries but have provided the following information as guidance... If you have ease specific questions about a file, you are encouraged to submit the [RCC Web fom. lease see our response to your question: Question received: Thave a question regarding a visitor visa in [requester] visa holder's passport was damaged afer being accidentally washed. They have since obtained a new passport, but the visitor visa is stil in the previous passport, which has been annulled, Can they travel back to Canada using the visitor visa from the old passport, or do they need to apply for at new visitor visa for the new passport? The applicant is currently in Canada on a visitor record and plans to suit a sponsorship application soon. Approved response: “Hello,

‘Thank you for your email correspondence to Immigration, Refugee and Citizenship Canada’s Immigration Representatives [requester] information is provided as general policy guidance and is not a directive for individual case fils. For case-specific enquiries, applicants can contact the Department by submitting the IRCC Web foum, ‘[requester] travel to Canada using a valid visa in an old passport, you need to bring both

your oki passport with the valid visa

+ You may need to explain why your off passport ft valid

* your new valid passport or travel document Even though you can use a valid visa in an old passport, we recommend that you get a new visa in your valil passport to avoid issues/delays when boarding a flight and at the border. See Can Luse the visa in my of passport? We trust that this information will assist you.” ‘Thank you kindly, ‘The Immigration Representatives Mailbox De: [requester] Envoyé: [requester] AA: Immigration Representatives / Représentants immigration (IRCC) <[requester email]> Objet: [requester] Good Day,

——eee 1941) ihcoss co Thave a question regarding a vitor visa in [requester] visa holder's passport was damaged after being accidentally washed. They have since obtained a new passport, but the vistor visa is stil in the previous passport, which has been annulled. Can they travel back to Canada using the visitor visa from the old passport, or do they need to apply for a new visitor visa for the new passport? The applicant is currently in Canada on a visitor record and plans to submit a sponsorship application soon. ‘Thank you for your assistance. Best regards, [requester]

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