FW: - Urgent Request to Update Email Address Associated with IRCC Rep Portal - REP-2025-

Record

Arehived: June 2, 2025 3:09:53 PM From: Immigration Representatives / Représentants immigration (RCC) Sent: [requester] To: [requester] Immigration Representatives / Représentants immigration (RCC) Subject: FW: FW: - Urgent Request to Update Email Address Associated with IRCC Rep Portal - REP-2025- 0363 - Due 4-Mar-25 - REP-A-2025-0786 -Due 16-Apr-25 Importance: Normal Sensitivity: None [requester] will reach out to our technical teams regarding your sign-in issue. Regarding “Additionally, I would like to have my previous applications linked to this new account. Could you please guide me on how to go about this?”: When you completed the enrolment form, did you select "yes" for the question that asks if you had a previous successful enrolment in the Authorized Representative portal? Ifyou did, the technical team would have linked your previous applications to your new account. \sb280Thank you kindly, The Immigration Representatives Mailbox From Sent: [requester] To: Immigration Representatives / Représentants immigration (IRCC) <[requester email]> Subject: Re: FW Urgent Request to Update Email Address Associated with IRCC Rep Portal - REP-2025- 0363 - Due 4-Mar-25 \intb\cbpatSCAUTION: This email originated from outside the Government of [requester] not click on links or open attachments unkess you recognize the sender and know the content is safe. ATTENTION: Ce courriel provient de lextérieur du gouvernement du [requester] cliquez pas sur les liens et nfouvrez pas les pices jointes saut'si vous reconnaissez.lexpéditeur et sachez.que le contenu est si Dear [requester], Thope this message finds you well. Tam writing to inform you that my Representative account has been approved; however, when I attempt to log in to the APR, I receive an error message stating that I cannot log in, I have attached a screenshot of the error for your reference. My Representative IRCC ID is: Thave tried logging in mukiple times, cleared my browser history, and even attempted to log in using different browsers and computers, but the issue persists. Could you kindly advise how I can resolve this issue? 001738

My username is: —_ : Additionally, I would like to have my previous applications linked to this new account. Could you please guide me on how to go about this? Thank you in advance for your assistance, and I look forward to your prompt response. Best regards, On [requester] 3, 2025 at 1228 PM wrote: Hello again, Please find attached correspondence confirming that my LSO membership number has expired. As mentioned, I left my previous firm on January 22, 2025, and subsequently lost access to my portal. I will be starting at a new firm and have already updated my information with LSO Could you please advise on the process for submitting a new enrollment form? ‘Thank you for your help. On [requester] 28, 2025 at 1:18 PM wrote: Dear [requester], Thope this message finds you well. T wanted to follow up on my previous email sent on February 25 regarding the issue with my enrollment and access to the IRCC Rep [requester] it has been a few weeks since I first raised this concem, I would greatly appreciate any updates or guidance you could provide Ifthere are any additional steps I need to take or information you require from my side, please let me know. I am eager to resolve this matter as soon as possible. Thank you for your attention to this issue, and I look forward to hearing from you soon. Best regards, On [requester] 25, 2025 at 12:18 PM wrote: Hello [requester], Thope this message finds you well. 001738

Tam writing to follow up on the attached correspondence regarding my enrollment, which states that it cannot be confirmed. T would like to inquire if this issue is due to my existing account with the same LSO number, As per our earlier email exchange, I was advised to reach out once I received this notification to seek assistance in rectifying the situation. I am eager to regain access to my IRCC Rep Portal and would appreciate any guidance you can provide. Ifnecessary, do I need to go through the entire enrollment process again? Ithas been a few weeks since I first raised this issue, and I genuinely need access to my portal as soon as possible. Thank you for your assistance. I look forward to your prompt response. Best regards, On [requester] 21, 2025 at 1226 PM wrote: Dear [requester], Thope this message finds you well. I am writing to follow up on my previous email regarding my enrollment confirmation. I wanted to check ifthere have been any updates or if there's any additional information needed from my side. If possible, I would appreciate any guidance on expediting this process, as I am eager to resume using my IRCC representative portal. ‘Thank you for your attention to this matter. I look forward to your response. Best regards, On [requester] 15, 2025 at 9:12 PM wrote: Dear [requester], Thope this message finds you well. I wanted to confirm that I have completed the required steps and have received the two attached emails At this point, should I await confirmation of my enrollment? If'so, is there any way to expedite this request so I can resume using my IRCC representative portal? Thank you for your assistance. Best regards, 01740