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Urgent Request to Update Enuil Address Associated with IRCC Rep Portal

Urgent Request to Update Enuil Address Associated with IRCC Rep Portal

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Provenance

A-number
A-2025-13310
Date
Source type
ImmReps
Institution
Immigration, Refugees and Citizenship Canada
Package
A-2025-13310 Part 2 (pages 553-554)
Checked

Official page: IRCC: Access to information and privacy

OCR best-effort from ATIP image [requester] 553-554 of part2.

Record

On [requester] 11, 2025 at 6:20 PM Immigration Representatives / Représentants immigration (IRCC) : <[requester email]> wrote Good day, Please follow the steps below: 1- Please register for a new APR portal account using your new email address hitps//portal- portallapps.eie.ge.cw/apripresignup?lang-en, and same Membership ID. 2+ Once you sign-up and send a new Enrollment form, you will receive an ‘email warning’ of already having a duplicate account. 3+ At this point, contact us again and let us know which email address you are currently using for their account. Once the 3 steps above are completed, we can proceed with the process Thank you kindly, [requester] De: Envoye: [requester] A: : Immigration Representatives / Représentants immigration (IRCC) <[requester email]> Objet: Urgent Request to Update Enuil Address Associated with IRCC Rep Portal Dear [requester], hope this message finds you well. I am writing to request assistance with updating the emuil address associated with my IRCC Representative Portal My previous email address was which was associated with my former employer This ermal has been deacuvated by and | am no longer receiving the MFA codes required to log in, Despite attempts by their IT department to resolve this issue, it remains unresolved. Additionally, I am unable to locate my recovery codes due to the time that has passed. My LSO number is and I ama licensed lawyer with the Law Society of practicing for many years. I would lke to update my email address to xo that I can regain access to my portal and have visibility on my applications. Please advise on the next steps to facilitate this change as soon as possible, as I want to ensure that none of my applications are prejudiced by this issue Thank you for your assistance. [NAME REDACTED] 01741

Page 1742 is withheld pursuant to section est retenue en vertu de l'article 19(1) of the Access to Information Act de la Loi sur I'acces a l'information

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