OCR best-effort from ATIP image [requester] 553-554 of part2.
Record
On [requester] 11, 2025 at 6:20 PM Immigration Representatives / Représentants immigration (IRCC) :
<[requester email]> wrote
Good day,
Please follow the steps below:
1- Please register for a new APR portal account using your new email address hitps//portal-
portallapps.eie.ge.cw/apripresignup?lang-en, and same Membership ID.
2+ Once you sign-up and send a new Enrollment form, you will receive an ‘email warning’ of already
having a duplicate account.
3+ At this point, contact us again and let us know which email address you are currently using for their
account.
Once the 3 steps above are completed, we can proceed with the process
Thank you kindly,
[requester]
De:
Envoye: [requester]
A: : Immigration Representatives / Représentants immigration (IRCC) <[requester email]>
Objet: Urgent Request to Update Enuil Address Associated with IRCC Rep Portal
Dear [requester],
hope this message finds you well. I am writing to request assistance with updating the emuil address associated
with my IRCC Representative Portal
My previous email address was which was associated with my former employer
This ermal has been deacuvated by and | am no longer receiving the MFA codes required to log
in, Despite attempts by their IT department to resolve this issue, it remains unresolved. Additionally, I am unable
to locate my recovery codes due to the time that has passed.
My LSO number is and I ama licensed lawyer with the Law Society of practicing for many
years. I would lke to update my email address to xo that I can regain access to my
portal and have visibility on my applications.
Please advise on the next steps to facilitate this change as soon as possible, as I want to ensure that none of my
applications are prejudiced by this issue
Thank you for your assistance.
[NAME REDACTED]
01741
Page 1742
is withheld pursuant to section
est retenue en vertu de l'article
19(1)
of the Access to Information Act
de la Loi sur I'acces a l'information