[requester]

Record

8.19(4) FFD erccepcress Semone conse Archived: June 3, 2025 75524 AM ee Sent: [requester] To: Ce: [requester] Subject: [requester] Importance: Normal Sensitivity: None Good day, Please be advised that the fix has now been implemented. Kindly please re-try Ifthe issue persists, please provide the screenshot with date & time stamp on it. Thank you kindly, ‘The Immigration Representatives Mailbox From: Sent: [requester] To: Immigration Representatives / Représentants immigration (IRCC) <[requester email]> Subject: [requester] CAUTION: This email originated from outside the Government of [requester] not click on links or open attachments unless you recognize the sender and know the content is safe. ATTENTION: Ce courriel provient de l'extérieur du gouvernement du [requester] cliquer pas surles liens et n’ouvrez pas les piéces jointes sauf si vous reconnaisse? 'expéditeur et sachez due le contenuest sir. Good [requester] name is , and I'm a paid representative under CIC ( While submitting my client's study permit renewal application, lencountered several issues that I could not resolve. To continue with the process, please help me with this matter so Ican better assist my clients request. Thank you. Issue application type: Study permit extension (In Canada) Issue: The page is stuck on the PAL selection questions. No further docs list or questions show up, and the pages keep going back and forth between PAL eligibility and province of issuance. I'tied different options, such as different computers, browsers, clearing cache, etc., but it was stilla no-go. The situation pops out on 25 Mar 2025, Regards, oot779

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