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Archived: June 2, 2025 10:15:24 AM From: Immigration Representatives / Représentants immigration (RCC) Sent: [requester] To: [requester] Immigration Representatives / Représentants immigration URCC Subject: [requester] Importance: Normal Sensitivity: None Good day, Thank you for contacting the Immigration Representatives Mailbox Please note that this mailbox is intended for general guidance and does not provide responses to case-specific inquiries but have provided the following information as guidance. If you have case specific questions about a file, you are encouraged to submit the RCC Web form. Please see our response to your question: Question: Further to my communication below. did manage to create a profile, but once an application is started in the system (beyond the EE eligibility stage) the information for the spouse is only to determine the CRS points for a SIBLING and not for a family member. Family members are not awarded additional points under the CRS scoring mechanism. The problem originates with the eligibility to ENTER the pool. The applicant is eligible, but the system renders him ineligible If Ladd the family member to the main applicant instead of his spouse, | am able to create the profile, but once | enter all the information to determine the CRS score, | receive an error message that my client is NO LONGER eligible for Express [requester]: We regret to inform you that we are unable to address case-specific questions directly. All case-specific inquiries should be submitted via the ICC Web form. Based on the description of the issue, there appears to be a misunderstanding regarding the Comprehensive Ranking System (CRS). Please allow us to clarify: While points under the Federal Skilled Worker (FSW) selection criteria may be awarded for a family member in Canada, itis important to note that the CRS does not allocate points for family members in Canada who are not siblings. Furthermore, the CRS score is used exclusively for ranking purposes and does not influence eligibility under the Express Entry program. Please refer to the Exoress Entry: Federal Skilled Worker Progcam eligibility requirements for more details. Should you continue to experience technical difficulties, we recommend that you submit a detailed report using the IRCC Web [requester] choose the option for technical issues and include screenshots that capture the full browser window. The screenshots should include:

* * The website address field of the page where the issue is occurring or where you are attempting to log into your

account,

© * The information you entered,

© * The error messages you received, and

© * The date and time when the issue occurred.

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