Provenance
A-number A-2025-13310
Date Jan 5, 2025
Source type ImmReps
Institution Immigration, Refugees and Citizenship Canada
Package A-2025-13310 Part 2 (pages 776-777)
Checked Sep 22, 2026
Official page: IRCC: Access to information and privacy
OCR best-effort from ATIP image [requester] 776-777 of part2.
Record I believe the error is that the system doesn’t ask for the SPOUSE’s family members to obtain the additional 5 points
When | indicate that HE (the main applicant) has a family member) then he is eligible to apply.
Could you perhaps confirm whether | am correct in assuming that there is an error in how the questionnaire is set- up or am |
making a mistake in my calculations?
Answer:
Thank you for reporting this issue, our technical team has been advised.
In our preliminary investigation the qualifications described in your inquiry have been tested and it has been confirmed that
all the calculations are working as intended
However, we are aware that there is an issue in the questionnaire which results in the following message displayed in error:
“Based on your answers, you do not appear to be eligible for Express Entry”.
Please be advised that in this case it is possible to ignore the message and proceed with creation of an FSW-eligible profile
You will have an opportunity to enter the information regarding the accompanying spouse’ relative in Canada at a later stage
in the Express Entry profile creation.
We trust that this information will assist you.
[requester] Representatives Mailbox
De:
Envoyé: [requester]
A: Immigration Representatives / Représentants immigration (IRCC) <[IRCC Immigration Representatives mailbox]>
Objet: [requester]
When I create a profile for a client of mine there seems to be an error in your online creation tool.
In the qualifying section there is a question whether the main applicant has a family member in Canada, the answer
should be no if the main applicant doesn't have a family member.
In the spouse's section there are only two qualifying questions for adaptability: Work or Study in Canada. | believe in this
section there should be a question asking whether the SPOUSE has a family member in order to be awarded 5 points
towards adaptability and then render the applicant eligible for Express [requester] the following profile who seems to be NOT eligible if | answer your questions in my EE portal:
Applicant is born on
Has a
Has less tnan © monins ve in [requester] NOT have AE (because he is not working one year yet on a non LMIA WP)
English above CLB 7 (Listening 6.5 , Reading 6, Writing 7, Speaking 7 on an IELTS test)
Has more than 6 years of high skilled work exp
Has the settlement funds
Spouse has English CLB 7
‘Spouse has a niece/nephew in [requester] to my calculation he should be eligible as a FSW:
001968
Language: 20
Education: 23
Skilled WE: 15 for more than 6 years in the past
Age: 0
AE:O
Adaptability: Spouse English: 5
Spouse Family Member: 5
Total 68
He therefore meets the threshold to ENTER the pool, but the system renders my profile as ineliaible and not being able
to apply.
Ibelieve the error is that the system doesn't ask for the SPOUSE 's family members to obtain the advitional 5 points
When | indicate that HE (the main applicant) has a family member) then he is eligible to apply.
Could you perhaps confirm whether | am correct in assuming that there is an error in how the questionnaire is set- up or
am | making a mistake in my calculations?
Thanks!
oot96s