[requester]

Record

s-19(1) Be erccrinpcoass Soayen con Archived: June 3, 2025 9:33:08 AM From: lnmigration Representatives / Représentants immigration (RCC) Sent: [requester] To: [requester] Immigration Representatives / Représentants immigration (RCC) Subject: [requester] REP-2025-0466 - Due 11-Mar-25 Importance: Normal Sensitivity: None Attachments: ~WRD3200 jpg, Good day, Thank you for contacting the Immigration Representatives [requester] note that this mailbox is intended for general guidance and does not provide responses to case-specific inquiries but have provided the following information as guidance. If you have case specific questions about a file, you are encouraged to submit the [RCC Web form. Please see our response to your question. Please note that the system is working as designed, as it is currently not designed to allow clients to link applications with a category equal to "HC-CDA' in the Rep Portal ae ‘Thank you kindly, ‘The Immigration Representatives Mailbox From: Sent: [requester] To: Immigration Representatives / Représentants immigration (IRCC) <[requester email]> Ce: Subject: [requester] Good [requester] you for your attention to this matter. Below is the requested information: 002275

eee cena vo oer 2- Detailed screenshots showing steps taken to re-link the App in question - [requester] tried two different combinations to re-link the Application. 3- Is the issue occurring in both Chrome and MS Edge browsers? - Yes We took the recommended step and cleared the cache before attempting to relink the application to the APR portal. Let me know if further information is required. Thank you for your assistance. Regards, a----+---+ Forwarded message --------- Front Immigration Representatives / Représentants immigration (IRCC) <[requester email]> Date: [requester] 3, 2025 at 7:45 AM Subject: [requester] To Ce: Immigration Representatives / Représentants immigration (IRCC) <[requester email]> \Good day, * “Inorder to assist you with this issue, we require more information to better understand your situation and help us resolve your issue in a timely manner, Please provide the following information: 1- Application number 2- Detailed screenshots showing steps taken to re-link the App in question 3- Is the issue occurring in both Chrome and MS Edge browsers? 002276