Glossary · Contact IRCC about an application already filed, a technical problem, or a general program question.
Web form
IRCC web form
The official online contact channel. Use it to update a file or send a document they asked for when the portal will not take it.
On the official record
- IRCC contact page is the web form. Use it to update an application, ask about a file over normal processing time, report a technical problem, or ask about programs.
- After you submit, IRCC says you get an acknowledgement of receipt for the form itself. That is not a PR AOR.
- If they need more information on a file, they will contact you. Another web form does not speed processing.
Common mix-ups
- Not a way to jump the queue.
- Not a PFL reply channel unless the letter tells you to use it.
Confirm on the official page
Start here: IRCC web form.
The catch
This site will not host a copy of the web form and will not collect a UCI or application number. Use the official page. If you have never filed, IRCC dummy-number instructions live on that page. Do not invent numbers.
Related
Source: IRCC web form · official page Jun 1, 2026 · checked Aug 21, 2026
Source: IRCC Help Centre: You asked me for a new document. How do I submit it? · official page Apr 17, 2026 · checked Aug 21, 2026